CUSTOMER SERVICE AND HELP

Strand Productions believe in giving the very best possible customer service. When you joined our web sites you will have been given all the information needed to cancel or amend your membership or to sort any password problems. You may have mislaid that information so we hope that you will find the information you require below. If you still can’t resolve an issue please contact us via the form below.

Log In – Refusal – Sign In Problems

Please remember to sign in the same way each time; your username and password are both case sensitive.
Was your credit card declined upon renewal? If so you will have been refused entry to the site, please try with another card or try the other billing comapany who may accept your card.

If you wish to cancel your membership and you joined via CCBill then click here, your membership will be cancelled immediately but you will still have access till the end of your subscription period

If you wish to cancel your membership and joined via Verotel then click here, your membership will be cancelled immediately but you will still have access till the end of your subscription period

Have you forgotten your password and you joined via CCBill then click here
If you have forgotten your password and you joined via Verotel then click here

General Site Problems

If you have a problem with broken links, picture quality or video viewing problems please contact us via the form below. Likewise if you have suggestions for improving our sites or our service to you please tell us. We do appreciate constructive comments.

We do not send unsolicited e-mail to our site members nor do we pass on your details to any marketing company or third party. We use the latest security technology to ensure your security and safety and take your satisfaction seriously

Modelling for one of our web sites

If you would like to model for our Strand girls site or one of our spanking sites then please go into the help desk and pick the category “Model for us” send some details about yourself and if possible a couple of pictures and we will be in touch with you.

Submit a ticket
Strand Productions > Strand Productions support system > Submit a ticket
 

Please use the form below to submit a ticket. Required fields are marked with *

Name: *
E-mail: *

Category: *
Priority: *

User Name (type n/a if you have no User Name): *
Password (type n/a if you have no Password): *

Subject: *
Message: *

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Accepted file types: *.gif, *.jpg, *.jpeg
Max. file size: 512 Kb (0.50 Mb)

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Before submitting please make sure of the following
  • All necessary information has been filled out.
  • All information is correct and error-free.
We have:
  • 38.107.191.111 recorded as your IP Address
  • recorded the time of your submission

 

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